Support Package

Details

You are concerned about installing Magepow Extensions, Themes or you may have monthly questions while using them? Let's try and enjoy our Support Package to keep your online store running smoothly and effectively all the time!

Why use Support Package

During using this service, you are available to

  • Resolve all issues related to using our products with high priority
  • Receive our support within 24 hours, usually from 2 to 4 hours
  • Update lifetime with no charges
  • At least 4 months of support with high priority

How to process

Step 1: Purchase the support package
Step 2: Submit us a ticket about your issues: Magepow Ticket_Support
Step 3: Receive nearly instant response
Just relax! Magepow Support Team will respond and resolve your problem as soon as possible.

NOTE: Following services are NOT included in this Support package:

  • Item customization base on customer's requirements. Visit our recommended service for this Magepow Customization Service
  • Supporting related to extensions, customization and configuration,...belong to the third party. Visit our recommended service for this Magepow Customization Service
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